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Finance & Records
For questions regarding bills, rates, and consumption please contact the City of Bremerton's Utility Billing at 360-473-5316.
For all other non-billing water related questions, please contact the City of Bremerton's Customer Response line at 360-473-5920.
For discolored water flushing instructions please see the
webpage, or call the City's Water Hotline at 360-473-5490.
Utility Billing FAQs
How do I make after-hours payment?
How do I start automatic payments?
How do I make billing service inquiries?
How do I make payments to a delinquent account?
Whom do I contact about utility emergencies?
How do I contact the automated phone service?
Are property owners responsible for outstanding charges incurred by a tenant?
How do I start service or request final billing?
When is my bill due?
When I try to pay my bill, it asks for credit card information and I want to pay by electronic check.
Will I receive a confirmation email that my bill has been paid?
Do I need to register to pay a bill?
I forgot my password, how do I access my account?
What forms of payment can I use?
How will I know that my payment has been accepted?
Can I use more than one payment method per transaction?
How do I change my account information?
What is AutoPay?
Can I cancel AutoPay?
Residential Billing Rates
Utility Services Contact
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