FAQs
Billing Questions
For questions regarding bills, rates, and consumption please contact the City of Bremerton's Utility Billing at 360-473-5316.
For all other non-billing water related questions, please contact the City of Bremerton's Customer Response line at 360-473-5920.
For discolored water flushing instructions please see the Discolored Water webpage, or call the City's Water Hotline at 360-473-5490.
- How do I make after-hours payment?
- How do I start automatic payments?
- How do I make billing service inquiries?
- How do I make payments to a delinquent account?
- Whom do I contact about utility emergencies?
- How do I contact the automated phone service?
- Are property owners responsible for outstanding charges incurred by a tenant?
- How do I start service or request final billing?
- When is my bill due?
/FAQ.aspx
- When I try to pay my bill, it asks for credit card information and I want to pay by electronic check.
- Will I receive a confirmation email that my bill has been paid?
- Do I need to register to pay a bill?
- I forgot my password, how do I access my account?
- What forms of payment can I use?
- How will I know that my payment has been accepted?
- Can I use more than one payment method per transaction?
- How do I change my account information?
- What is AutoPay?
- Can I cancel AutoPay?
- What are scheduled payments?
- What is the difference between AutoPay and a scheduled payment?
- What is Pay by Text?
- What is Account Linking?
- Is my information secure?
/FAQ.aspx